RETURN & STORE POLICIES

 

Please review our store policies and return policies below. If you have any questions, please let us know via email carts@pawleysislandgolf.com or phone 843-235-3535.

  • You will receive an e-mail confirmation after your order is placed.
  • Your order will be shipped within 1 to 3 business days.
  • You will receive email notification once your order has been fulfilled or if your order has been cancelled or refunded.

Credit Card

  • Accepted payment for online orders are: Visa, MasterCard, American Express, Discover, and Apple Pay.
  • Your order will be shipped once payment is received.

Order Cancellation

You may cancel your order anytime before your order is shipped. Please contact us via:
Email: carts@pawleysislandgolf.com
Phone: 843-235-3535

Return Policies

All returns should be shipped to the following address:

Pawleys Island Golf                                                                                                  13273 Ocean Highway                                                                                                    Pawleys Island, SC 29585
Within 30 days from original date of delivery.

Customers are responsible for shipping costs to return merchandise unless damaged or defective.

Click HERE to download a Return Policies form. If you are unable to download this form, you may also include a copy of your packing list or invoice with your returned merchandise.

  • Returns RECEIVED after 30 days from the original delivery date will count towards merchandise exchange or store credit only, less the shipping and handling costs.
  • Returns are recommended through UPS, Fed-Ex, or via the U.S. Postal Service Registered or Delivery Confirmation, so you may track the return. For your protection against loss, we recommend that you insure merchandise for its full value.
  • Insurance - Please insure the shipment for your own protection and keep your receipts until we confirm that we have received the merchandise and it is in new condition. If the shipment is damaged in transit, we cannot accept it as a return and you will need to seek reimbursement from the shipper, e.g., UPS or USPS.

Return Credit Policies

  • We will issue a credit within 5-7 days of Pawleys Island Golf's receipt of returned merchandise within the 30 day return policy.
  • Credits will be issued back to your original payment method (Visa, MasterCard, American Express, Discover, or Apple Pay).
  • Shipping and handling charges are not refundable. You will receive a credit for the merchandise total, less shipping and handling costs.

Exchanges

  • In the event that you need to exchange for a different size, please contact us at 843-235-3535 for availability.

Store Privacy Policies

  • Our site is secure, however if you feel safer giving your credit card information by phone, please call us at 843-235-3535.
  • Personal information such as name, address, phone, or e-mail will never be provided to any outside companies and is strictly for the use of Pawleys Island Golf to process your order.

Taxes

  • We collect state sales tax when the shipping address is within South Carolina (6%).
  • Sales tax will not be charged on orders purchased outside of South Carolina.
  • Purchaser is responsible for taxes, duties, and/or fees to the state or country where the merchandise is being delivered. Please contact your local tax and/or customs office if you need additional information regarding this.

Warranties

  • Merchandise should be inspected carefully upon receipt.
  • If you have any problems with your merchandise, please contact us immediately by phone at 843-235-3535.